Thursday, February 15, 2018

How do You Choose Healthcare?

Advocate Healthcare: Inspiring medicine changing lives.
Advocate Healthcare: Tomorrow starts today.
And of course, the purple cross is media that is easily recognized across the greater Chicagoland area, because it is everywhere! Watch a Cubs game, you’ll see it on the wall behind home plate and in banner ads at a Bulls game. Billboards, busses, benches, TV, radio and of course social media; Facebook, Twitter, Instagram nothing is excluded from the barrage of Advocate branding.
I feel although it is a bit excessive, it works. Seeing ads that feature people attending to their own healthcare, hearing patients and their families tell stories of the miracles and care they received is, well, something you can’t ignore. Testimony and word of mouth are powerful in a way that reaches into the heart and strikes a connection. Advocate or any healthcare provider for that matter, can spend millions telling you they have the best doctors and it will not compare to the effect a patient or their family has describing their experience with the same team of doctors. That personal message from someone like you sharing a similar story is invaluable; not only from a marketing perspective, but also the patient perspective.. The target market is families and individuals; anyone with a pulse has healthcare needs. Whether for prevention or treatment, targeted ads such as these, help develop a relationship and put Advocate on people’s minds. The use of personal narrative is truly the most effective way to gain consumer confidence. The next time you see the signs or hear the message, will it become a part of the media clutter in our lives we pay little attention to, or will you act on it and choose Advocate Health?

1 comment:

  1. Hi Kelley! I like this and agree with you about health care branding being a word of mouth thing. The interesting thing here is that they do spend millions on marketing to the masses. The are more interested in the quantitative return on their investments. Big business at its finest, healthcare is definitely a money maker. For me it seems that it is a clutter of advertisement when I see something so much. N ot sure if I would take advantage because of their adds but more so take advantage of a specific service or specialist they may have on staff. That being said, I would definitely have to get a referral of some sort.

    Ali

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